RunLog support

Account, integration and billing help

Email hello@runlog.cc. Include the product, the email used at checkout, the error message and when it happened. For billing, include the receipt reference. Never send your password, customer API key, provider key or payment card details.

If a subscription has not appeared, first confirm your account email matches checkout and refresh your account. If signup requires confirmation, open the link in the confirmation email and then sign in with your password.

Checkout or account service unavailable? Contact us before paying elsewhere. No response-time guarantee is currently offered.

Source and setup

Ship-Check source · Integration documentation · Privacy and data requests